our covid-19 prevention & faqs

Personal Protective Equipment (PPE)

PPE such as N95 masks, surgical masks, face shields, gloves, and gowns are used as prescribed by infection control guidelines..

Daily Wellness Checks

Team members are screened daily for respiratory symptoms and fever.

Hand Washing and Hygiene

Team members must follow stringent hand washing and hygiene protocols

Social Distancing

Team members practice social distancing guidelines whenever possible.

COVID-19 Testing

Team members and patients are tested in compliance with local, state, and federal guidelines.

Cleaning & Disinfecting

We’ve increased the frequency of cleaning and disinfecting throughout the facility.

Safety is our top priority

At Village Health Care, we are taking additional precautions to protect our patients and team members from COVID-19. Our infection prevention team coordinates closely with local, state, and federal agencies to help ensure compliance with safety standards which include the following:


Are residents and resident representatives notified if a resident or staff member contracts COVID-19?

Yes, to help ensure transparency and in accordance with the Oregon Health Care Authority (OHA) guidelines, it is our policy to notify residents and resident representatives by 5:00 pm the next calendar day after the occurrence of a single confirmed infection of COVID-19, or three or more residents or staff with new-onset of respiratory symptoms that occur within 72 hours. If you are not listed as a resident representative on the medical record and would like to be, please contact our social services team.

What must essential personnel do to keep patients safe?

Essential personnel must follow the following precautions:

  • Wear Personal Protective Equipment (PPE), such as facemasks, and face shields as prescribed by the facility
  • Clean your hands upon arrival and after leaving
  • Cover your cough or sneeze with a tissue or sleeve
  • Clean your hands after coughing or sneezing
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth

Can I deliver food/drinks, flowers, or balloons to residents?

Due to the risk of infection, outside deliveries including food/drinks, flowers, and balloons are not currently permitted.

Are you hiring?

Yes! Our facility remains open and we are actively recruiting for multiple positions. Please visit our careers page for more information or download and send us this application.

What is Coronavirus (COVID-19)?

Coronavirus (COVID-19) is a new respiratory disease spreading globally with instances of COVID-19 throughout the United States. Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed COVID-19 cases.

Who is at higher risk?

According to the Centers for Disease Control and Prevention (CDC), older adults and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease are most at risk for getting very sick from this illness.

What is the best way to prevent the spread of COVID-19?

According to the CDC, you can protect yourself and others from COVID-19 by washing your hands often, avoiding close contact with those who are sick and those outside of your household, covering your mouth and nose with a mask when around others, covering coughs and sneezes, cleaning and disinfecting frequently touched surfaces daily, and by monitoring your health daily. Please visit this webpage for additional information.

Where can I find additional information?

Please visit CDC.gov for up-to-date information regarding COVID-19.

Resident and Staff Status (updated 1/15/21)

The information below is updated regularly to help ensure residents, family, and the community are kept up to date on our current COVID-19 status. In the event of a positive case, we have a mitigation plan in place to protect our healthy residents and team members. This includes immediately isolating residents with suspected or confirmed COVID-19. In addition, team members with suspected or confirmed COVID-19 are directed to stay at home until they are fully recovered.

There are currently no confirmed, COVID-19 positive residents at Village Health Care. There are currently no team members who are unavailable to work because of a COVID-19 positive test.

How is Village Health Care protecting patients and staff from Covid-19 and other infectious disease?

Below are several of the infection control measures we have implemented to prevent the spread of infections.

  • Staff members are screened daily upon entry per guidelines from the Centers for Medicare and Medicaid Services (CMS). The screening includes a questionnaire and a temperature check taken before direct resident contact.

  • Staff members experiencing respiratory symptoms or fever of 100.4 degrees or above and no known COVID-19 exposure are directed to stay home and self-quarantine 7 days for resolution of symptoms and must be afebrile for 72 hours.

  • Staff members experiencing respiratory symptoms or fever of 100.4 degrees or above and have a known COVID-19 exposure are directed to stay home and self-quarantine until a total of 7 days free of symptoms have passed or has been afebrile for 72 hours whichever is longer, or the employee has received a negative result on a COVID-19.

  • Staff members who have traveled out of the country to designated regions or returned from a cruise are required to self-isolate for 14 days prior to returning to work.

  • Staff hand hygiene compliance is monitored daily.

  • Staff use personal protective equipment (PPE) such as N95 masks, face shields, surgical masks, gloves, and gowns as prescribed by local, state, and federal guidelines.

  • Staff have been trained on the most current information and guidance from CMS, Centers for Disease Control (CDC), and the Oregon Health Care Authority.

  • Facility access has been limited to one entry point.

  • Infection prevention signage is posted at the entrance and throughout the facility.

  • Essential personnel are screened prior to entry requiring completion of a questionnaire and a temperature check. Those exhibiting a temperature and/or respiratory symptoms will be denied entry.

  • Essential personnel are monitored for compliance with our enhanced visitor precautions.

  • Residents are provided up-to-date education on the COVID-19/Coronavirus guidelines and all mandated restrictions imposed by CDC, OHA, and CMS.

  • Residents are monitored daily for fever and respiratory symptoms.